SOLWorld

Sharing and building Solution Focused practice in organisations

You are so right and, from my point of view, you are better off than 'ordinary' sales persons.

In a traditional sales process, sales staff is well trained in product features. Then in training sessions, they again and again learn to place the 'right' questions, listen to customers, go with the answers of costumers, understand clients' needs, and so on. Experience, however, shows that even well-trained sales persons skip the questioning and listening part. They quickly offer their product as 'the solution' for this special customer. It no suprise that customers get the feeling that sales persons are not really interesting in their respective business.

We as coaches, however, are very good in questioning and listening. It is one of our best competencies 'to stay in the moment' (thanks to Mr. Paul Z Jackson for this insight) and go with the answers of our coachees. 'Not knowing' what is right, wrong or the best for our clients, is the best state of mind we can have to explore clients' need.

So, how can we make use of our best coaching competencies when it is up to sell our service?

I kindly invite you to start a first discussion and to share your best practice.

Petra

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Notes

Jumpstart into Solution Focus

You want to learn more about "Solution Focus"?

You prefer a "step by step" introduction instead to start with reading some
voluminous books?

You would appreciate to have a complete "helicopter view" on SF after the first step…

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Created by Hans-Peter Korn Dec 25, 2009 at 10:25am. Last updated by Mark McKergow Nov 3, 2014.

Making the most of SOLWorld.ning.com

If you’ve just arrived at SOLWorld.org (the SOLWorld ning group), you may be looking at all the features and wondering where to start.  This note might be helpful…

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Created by Mark McKergow Jun 3, 2008 at 4:55pm. Last updated by Jesper H Christiansen Aug 22, 2017.

Open Space at SOLworld conferences

SOLworld Open Space instructions as it was used at the 2011 conference, by Mark McKergow

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Created by Katalin Hankovszky Dec 30, 2015 at 10:18pm. Last updated by Katalin Hankovszky Dec 30, 2015.

SOLWorld Resources

Welcome to the SOLWorld Resources section.  This part of the site features information about the SOLWorld network, our past events and materials from our previous website.  It will take some time to update all the information, so thanks for your patience. 

Information in this part of the site is 'read-only'.  If you want to start discussions, please go to the Forum or Groups. …

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Created by Mark McKergow May 12, 2008 at 4:08pm. Last updated by Hans-Peter Korn Dec 25, 2009.

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